Privacy Policy

At Custom Hookey Boards, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

This Privacy Policy governs the privacy policies and practices of our website, located at www.customhookeyboards.com. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us. We reserve the right to update our policy at any time.

Information We Collect

As a visitor, you can browse our website to find out more about us. You are not required to provide us with any personal information as a visitor.

Information You Provide to Us

We collect your personal data when you express an interest in obtaining information about us or our products and services. Generally, you control the amount and type of information you provide to us. The personal information that we collect depends on the context of your interaction with us. The personal information we collect can include the following:

Name, E-mail Address and Contact Data
Payment Information. If you choose to buy one of our products, we collect payment information through PayPal (an external payment processing company). All payment information is securely stored by PayPal and we do not have access to your sensitive information, such as credit card number or security code.

Automatically Collected Information

When you use our website, we automatically collect certain computer information by the interaction of your mobile phone or web browser. Such information is typically considered non-personal information. We also collect the following:

Cookies

Our website uses "Cookies" to identify the areas that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in Cookies.

Log Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any. This information also includes your general location. We use this information to analyze trends among our visitors to help improve our website.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

We need to perform a contract with you, such as when you use our services
You have given us permission to do so
The processing is in our legitimate interests and it's not overridden by your rights
For payment processing purposes
To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the personal information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

NOTE: At this time we do not plan on doing business outside the continental United States of America.

"Do Not Sell My Personal Information" Notice for California consumers under California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Service Providers

We may employ third party companies and individuals to facilitate our website ("Service Providers"), to provide our website on our behalf, to perform website-related services or to assist us in analyzing how our website is used. These third-parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments processors

We provide paid products and/or services on our website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Contacting Us

If there are any questions regarding this privacy policy you may contact us.